HELP DESK

"You're not healthy, unless your sleep is healthy."
-Dr. William Dement

HELPFUL INFORMATION

To better serve our patients, we understand the need for clear communication of our financial policies. It is in both our best interest to know and understand your insurance plan benefits and your responsibility for any deductibles, co-insurance, or co-payment amounts prior to being set up with any durable medical equipment. In the event that your insurance becomes invalid, changes or your coverage is terminated during the equipment rental period, you will be solely responsible for the full amount of your medical equipment and/or any supplies/services rendered during such time. If you have provided insurance coverage to us, we will first bill your insurance company with the necessary information. The balance remaining after insurance has been applied is your responsibility, including insurance deductible amounts. Our office will send an invoice to you once your patient balance is determined. Prior to receiving products we require a form of payment on file to satisfy any balances that are the responsibility of the patient. The credit card will be charged on the due date specified on your next invoice. We will notify you by email, 7 days in advance, before any charges will be applied. Please understand that payment for service is an important part of our professional relationship and we strive to be good stewards of your healthcare dollars.